Mark has 13 years experience in the Enterprise IT industry, in technical and customer support, technical writing, project management, training, online community building, social media marketing, influencer marketing and sales. He’s also hosted the Dell EMC Tech Select podcast between 2016 – 2017.
Mark is a a passionate advocate of human centered Design Research focused on building online and in person communities that build business in terms of market share, revenue and a meaningful value proposition that leads to success and sustained growth. He’s helped Dell EMC do these things with great success that led to multi million dollars in revenue.
Based out of Cork, Ireland, Mark is a SCUBA diving enthusiast and is a crew member of his local Life Boat station. You’l find Mark in a constant state of framing, researching, synthesizing, concepting and prototyping with design thinking.
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